FAQs

Where are your headquarters?

Our design studio and headquarters is located in Mount Pleasant, South Carolina. We have a showroom located in the Atlanta Decorative Arts Center.

What is a "welt"?

A welt, or as some refer to as "piping," is the small circular tube of fabric that outlines a piece of upholstered furniture. This is placed around the frame and cushion of an upholstered piece. Some upholstered pieces offer a contrast welt, which allows for creativity by adding a contrasting color or pattern to your upholstered piece.

What are your cushions made of?

All cushion materials are made of a spring down blend.

What are your lead times?

All items are made to order. Lighting takes 6-8 weeks, while furniture and upholstery takes 8-10 weeks. Invoices will always include approximate ship dates based on current demand. Ship dates are our best estimates, but not guaranteed.

Some items may be available for quick ship. Please check product pages for specific product lead times. 

How do you ship your product?

Smaller items such as the X Bench and most lighting will ship via FedEx. Larger and/or heavier pieces such as sofas and tables ship via various freight carriers. If a large piece is shipping to a residential location, shipping will go through White Glove home delivery or a company-sourced home delivery service. Shipping details will be confirmed during time of purchase.

Where do your pieces ship from?

Nearly all pieces ship from North Carolina. Exact location is proprietary information.

Where can I find Taylor Burke Home products?

Retail customers can find Taylor Burke Home has various stocking dealers that carry our product throughout the U.S. They can be found on our Retail Partners page. Industry professionals can find Taylor Burke Home at Atlanta furniture market in July 2016 and January 2017, and at High Point furniture market in October 2016 and April 2017.

Are customization options available?

Yes. We do our best to accommodate customization. Requests are considered on a case-by-case basis. Please send inquiries to info@taylorburkehome.com.

Does Taylor Burke Home make accommodations for designers?

Yes. Our company was founded with the designer in mind and will always accommodate designers. We also welcome new stocking dealers. Please email info@taylorburkehome.com to apply for a trade account.